Unannounced Water Turn-Off (2) & Fox Management Group (#238)

I sent this note to Fox & the Board around 11:30 last night...
Fox Management & the Board:
I had such high hopes for you.
You actually managed to deliver the assessment bill before the 20th for the first time in almost a year (even if you didn't include the July 2009 meeting minutes, but I expected that!)
And then you go and do this...
First, you DON'T post a notice about the Aug 7th 8am water turn-off until 6:30am of the SAME DAY (Aug 7th)!
Then, the hot water goes out (if it ever, in fact, came on) the next morning, Saturday, Aug 8th!
You were informed of this on Saturday, Aug 8th, by phone, by at least two people (Pham and the Board member he spoke to), if not more!
Now, as of 11:30pm on Sunday, August 9th, there's no hot water, no return phone call to Pham, no notice posted as to when the hot water will be restored.
And, the odds are that there will be NO hot water for those of us who
have to shower before going to work on Monday morning (if not later)!
Pitiful.
Is there ANYTHING you can do RIGHT?
And, of course, there was NO hot water this morning!

Monday's total for Fox Management Group's still-unpaid bill from July, 2008 (a full year ago, now!)...$857, from an original $75!
Now that the 1% per workday cumulative late fee is over $8, it's really starting to mount up, at a rate of $40+ a week!
And, it's over 200 (two hundred) late charges, now the amount with late fees is over 10 times the original amount, and over a full year...
I hope Mara's better with her library books and DVD rentals! ;-)