Plumbing Problems (4) & Fox Management Group (#217)

A note was surreptitiously stuck under our door last night.
Here's the note, and my quick response...
I am corresponding with you on behalf of M, owner of Unit '60 G.
We are in receipt of your memo which reads...
I am corresponding with you on behalf of the Board of Directors of the Claremont Condominium Association. The garden unit is experiencing water back-up due to the washing machines in the '60 east tier. We need to have a plumber gain access to your unit to complete the necessary rodding. Please call me at 847-831-8822 ASAP so we can arrange an appointment. If I do not hear from you by Monday, July 13th, 2009, we will call a locksmith to provide entry to your unit. All costs will be charged back to your account.
Thank you in advance for your prompt cooperation.
Mara Feldman-Fox Property Manager

Since we ARE the "garden unit experiencing water back-up" from an outside-our-walls source, we are well aware of the problem.
We will be happy, nay, enthusiastic, to cooperate. Since you (Mara Feldman-Fox) and the plumber will be dealing with me (B), all contact between us, except when the plumber is on-site, will be by e-mail so a complete record of all correspondence can be maintained and nothing is misinterpreted, as so often happens with Fox Management.
M cannot spare the time from the office to deal with this matter, and I work from home, so logic dictates this arrangement.

We will require the name and contact info (phone or e-mail) for the plumber ASAP to
1) provide complete information about the problem to him/her.
We suspect you did not supply the info we provided to you verbatim to the plumber, but "interpreted" it.
And if your previous "interpretations" of facts are any indication, the plumber probably believes it's a hair clog in OUR drain, instead of a blockage OUTSIDE our unit, where the pipes from the units merge (which makes me question why a licensed plumber wouldn't access the plumbing thru the ports in the basements of '60 or '58, which would probably be physically-closer to the blockage)!
2) check the plumber's license status and reputation, with the city, Angie's List, and the Better Business Bureau.
Wouldn't YOU do the same before letting a stranger in YOUR home?

If you do not provide the information in advance, we WILL require the "individual" (for we won't know if (s)he is, in fact, a legitimate plumber) to show valid identification before entry, as is our right under the law.
A licensed plumber will be welcome any day next week, July 13th thru July 17th, 2009, with 24 hours notice.
Please give him/her our home phone or my cellphone (both of which you have), so (s)he may arrange a time.

You have now "heard from us" WELL before July 13th, 2009!
B for M

PS: Since I've got you "on the line" as it were, what was the vote on the request to rent the basement back room of '58 (the item you conveniently postponed from May)?
Or do we have to wait until September to read the usually-incomplete and grammatically-incorrect Board meeting minutes to find out?
PPS: As long as you were sticking something under our door, you couldn't include the check for your (now year-old) overdue bill? ;-)

As of three emails sent to her over an 18-hour period, Mara hasn't responded.
Surprised?

Friday's total for Fox Management Group's still-unpaid bill from July, 2008(almost a year ago)...$703.98, from an original $75!
Note; now that the 1% per workday cumulative late fee is over $7, it's really starting to mount up, at a rate of $35+ a week!
And, it's over 200 (two hundred) late charges, and almost a full year...
I hope Mara's better with her library books and DVD rentals! ;-)